Return policy

Return & Refund Policy

We accept returns within 30 days of delivery for eligible products.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

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Order Cancellation

Orders may be canceled within 12 hours after purchase. Once an order has been processed or shipped, it cannot be canceled.

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Non-returnable Items

Certain items are not eligible for return, including:

• Used or opened items

• Products damaged due to misuse

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Refund Process

To request a return or refund, please contact us at:

qlx00301@gmail.com

Please include your order number and the reason for your request.

Once your return is approved, we will provide instructions for returning the item.

Refunds will be processed within 5–10 business days after the returned item is received and inspected.

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Return Shipping

We will cover return shipping costs for defective or incorrect items.

For all other returns, customers are responsible for return shipping costs.

Original shipping fees (if any) are non-refundable.